Frequently asked questions about Click Fraud Protection
Before subscribing to one of our click fraud prevention plans, you can read our F.A.Q. section. If you also have other questions, don't hesitate to contact us by e-mail or phone.
What is PPC click fraud?
Click Fraud refers to the malicious use of online advertising (by clicking on some advertiser Ads) in an attempt to cause financial harm and also to decreases ROI and consume the daily budget. As it costs a lot of money to run an ad on Adwords - you incur a cost every time someone clicks your ad (referred to as Cost Per Click ) - and we noticed that there are a lot of people that are clicking on your ad on purpose, over and over, simply to consume your budget.
I am using Google Adwords. I am affected by click fraud?
Yes, users of Google Adwords are a subject of Click Fraud - the fraud affects mainly the search network campaigns (whit high CPC bids) but also the remarketing campaigns.
Does not Google prevent click fraud?
Although Google is capable to identify click fraud by some extent, it does not PREVENT it. As Google it also does not track IP's, we can offer a complementary service to Google's tracking software.
How do I know that I am affected by click fraud?
It seems that the average click fraud in Online Advertising rises to almost 10% in certain industries - as not all the industries are affected to click fraud and invalid clicks, we noticed that the most competitive(expensive) keywords are always affected by click fraud.
How can Xiona help me fight click fraud?
Yes, our tracking technology is able to detect and also PREVENT (to some extent) fraudulent clicks. For example we are including proxy' IP's in our PREVENTION IP range.
Can I get a free trial?
Yes, during the Alpha development stage, all of our accounts are considered free trials - although after we will enter in the beta stage, we will introduce serveral pricing plans. Anyway, we will also keep the FREE TRIAL (starter account)
Where do I put the tracking code?
The tracking code should be present in the header (before closing the head tag) on all the pages that you want to track. If you need help we could install the tracking code for you.
What kind of information does the Xiona tracking code gathers from my website(s)?
Xiona tracking code gathers information related to the users who accessed your website through Ad Clicks.
How much Xiona Click Protector costs?
It depends on the number of clicks that we would need to track monthly. Our cheapest plan is only 10 Euro/month.
How can I make a payment?
You can acquire a monthly plan by paying us with PayPal - by paying in advance for 1 Year you will also get a discount.
How can I get my invoice?
Your invoice will be automatically sent in maximum 48 hours upon payment on the e-mail address that you used to register on our website.